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Returns

Return Policy – No Returns or Refunds unless the product is defective from the manufacturer. Items are print on demand and made special for each customer at time of purchase. If you find a defect send a photo of the damage to Refunds@arenawork.zone with a note of what happen. No refunds in general, so make sure you are getting what you want before purchasing.

Delivery Delivery

At arenawork.zone, our goal is to provide our customers with a seamless shopping experience. In order to ensure that you receive your order in a timely manner, please take note of our delivery and refund policy.

When will I receive my order? We process orders within 2-7 days, after which they will be shipped. Delivery times may vary based on your location, but typically you can expect your order to arrive within:

  • United States: 3-5 business days
  • International: 5-15 working days

Where will my order be shipped from? We work with a global fulfillment company, so depending on your location, your order may be shipped from the facility that can do it most efficiently.

International Orders: Please note that shipments outside the United States may be subject to customs fees depending on the destination country. These fees may vary depending on the value of your order, country restrictions, and other factors specific to the product. The recipient is responsible for paying any customs fees. To minimize the risk of your order being lost in transit, we recommend that you provide your phone number when ordering internationally.

If you haven’t received your order yet, please check your delivery confirmation email for any errors in the shipping address and contact your local post office to inquire about your package. You can also check with your neighbors to see if the package was left with them.

If you have already confirmed that the shipping address is correct, and the package is not delivered at your post office or with your neighbors, please contact us at admin@arenawork.zone with your order number. If there is an error in your shipping address, we may send you a replacement order, but the cost of the new order will be at your expense.

How is your product made? We work with a reliable, high-quality print-on-demand company to create our products. They have locations worldwide, so depending on where you are, your order may be printed and shipped from the facility that can do it most efficiently!

Tracking your order: You will receive a tracking link via email once your order is shipped. If you have any questions about tracking or shipping, please email us at admin@arenawork.zone

Wrong/Damaged Products: We apologize if you have received a damaged or incorrect product. Please email us at admin@arenawork.zone within one week of receiving your order with a photo of the damaged product, your order number and any other details you may have regarding your order. We will do our best to resolve the issue as soon as possible.

Please note, sometimes due to print on demand, the clothes may have a temporary vinegar smell. However, the smell will disappear after a few days and one wash cycle. And, sometimes you may notice discoloration or white residue on your clothes, these do not stain and will come off after the first wash cycle. Our garments are created with the latest in garment printing technology, and the ink used is water-based and environmentally friendly. If you receive a branded product, please wash it before reporting any problem

RETURN POLICY: At this time, we do not offer returns or exchanges. If you have received a flawed or damaged product, please let us know by contacting us at admin@arenawork.zone. We will be happy to offer a refund for any damaged or incorrect products. If you are unsure of your size, please refer to our size chart for each item listed on our store.

Payment

We accept Amazon Pay you can log in and pay easily with your amazon account directly into the page. Ensure security and ease with Amazon Pay.

Contact

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